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Adventnet ManageEngine ServiceDesk Plus 7.5

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

See also: Help Desk, ITIL help desk, ITIL, Service Desk, Asset Management, Trouble Ticketing, Helpdesk Software, SLA Management, Contract Management, Purchase Order Management, Knowledge Base, Inventory Management

Download Adventnet ManageEngine ServiceDesk Plus 7.5 (Size: 37002 KB)


Network Management Suite 8.5

Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report.

See also: Software inventory, Hardware inventory, Inventory tracker, Data mining, Cost of ownership, Network management, Help desk, Help desk software, Software license compliance, Network information, Software distribution, Asset tracking, Asset management

Download Network Management Suite 8.5 (Size: 10861 KB)Buy Network Management Suite 8.5 (only $399.00)


Problem Solved 4.6

Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.

See also: Help Desk, Web enabled help desk, Customer support, Inventory

Download Problem Solved 4.6 (Size: 6152 KB)Buy Problem Solved 4.6 (only $199.00)


Alchemy Network Inventory 8.3

Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server.

See also: Software inventory, Hardware inventory, Inventory tracker, Data mining, Cost of ownership, Network management, Help desk, Help desk software, Software license compliance, Network information, Software distribution, Asset tracking, Asset management

Download Alchemy Network Inventory 8.3 (Size: 5895 KB)Buy Alchemy Network Inventory 8.3 (only $99.00)


DEKSI Network Inventory 9.02

DEKSI Network Inventory is an extremely powerful, feature rich, advanced, but easy to use software system designed to provide network administrators with comprehensive and detailed reporting on all the software and hardware inventory installed on your networked computers. You can view the Information remotely, generate a variety of different reports, as well as track the changes that occurred since your last inventory was run.

See also: Software inventory, Hardware inventory, Inventory tracker, Data mining, Cost of ownership, Network management, Help desk, Help desk software, Software license compliance, Network information, Software distribution, Asset tracking

Download DEKSI Network Inventory 9.02 (Size: 4686 KB)Buy DEKSI Network Inventory 9.02 (only $299.00)


MetaLAN 1.8

Windows network management & help desk tool with many features such as: -Remote Control -Process Control -Wake On LAN (WOL) -Shutdown Tool -WMI Tool -Health monitor -Reporting on hardware and Software -Standalone or Server mode -Search and modify registries in real time -Export of data to CSV and HTML -Centralized access to windows management tools

See also: Systems management, Remote control, Help desk, Helpdesk, WMI, WOL, Shutdown, Registry, Network management, Network admin, Registry editor, Inventory, Reporting

Download MetaLAN 1.8 (Size: 3785 KB)Buy MetaLAN 1.8 (only $75.00)


AccessAble Help Desk Pro Edition 2007

A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

See also: Help desk, Computer inventory, Web enabled help desk, Support requests, Customer support

Download AccessAble Help Desk Pro Edition 2007 (Size: 26828 KB)Buy AccessAble Help Desk Pro Edition 2007 (only $549.00)


Network Inventory Manager 3.0.11.5

Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 includes a highly customizable interface, allowing you to manage the equipment and softare on your network, deal with any troubles that arise, track your time, and generate detailed reports including Software Legitimacy and Total Cost of Ownership.

See also: Helpdesk, Help, Desk, LAN, Network, Administration, Inventory, PIM, Manage, PC

Download Network Inventory Manager 3.0.11.5 (Size: 33982 KB)Buy Network Inventory Manager 3.0.11.5 (only $195.00)


Been There Done That 2006

Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release.

See also: Help desk, IT help desk, Customer support, Computer inventory

Download Been There Done That 2006 (Size: 4345 KB)Buy Been There Done That 2006 (only $169.00)


Desktop Authority 7.05

Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.

See also: Help desk, Remote access, Desktop management, Desktop administration, Network administration, Password, Share desktop, Remote pc

Download Desktop Authority 7.05 (Size: 119330 KB)


CI Discovery Network Inventory 3.0.214

Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more.

See also: Help desk software, Network inventory software, Network management software, Software license compliance, IT troubleshooting, Asset management software, Pc inventory software, Pc auditing software, Network auditing software

Download CI Discovery Network Inventory 3.0.214 (Size: 45872 KB)Buy CI Discovery Network Inventory 3.0.214 (only $199.00)


IPI.HELPDESK 6.05.demo

Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore.

See also: CRM, EAM, ERP, ITIL, ITSM, Accounting, Tracking, Support, Cms, Management, Dispatching, Etom, Help-desk, Helpdesk, Inventory, Lead, Problem, Project, Reporting, Scale, Scheduling, Service-desk, Servicedesk, Task, Technical, Ticketing, Request, IPI

Download IPI.HELPDESK 6.05.demo (Size: 1592 KB)Buy IPI.HELPDESK 6.05.demo (only $99.95)


ManageEngine ServiceDesk Plus 7.5

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

See also: Help Desk, ITIL help desk, ITIL, Service Desk, Asset Management, Trouble Ticketing, Helpdesk Software, SLA Management, Contract Management, Purchase Order Management, Knowledge Base, Inventory Management

Download ManageEngine ServiceDesk Plus 7.5 (Size: 44032 KB)




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