FactotumNOW IT Management Repository 3.42

The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring (HP SIM and GFI NSM) and monitoring availability itself. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base (that assists during incident management), and asset management (based on data collection of Active Directory, WSUS, and more.

See also: IT, Management, System, Data, Consolidation, WSUS, HP, SIM, GFI, NSM, GFI, NSS, Helpdesk, Incident, Change, Dependency, Purchase, Request, Management, Mailbox, Storage, Emailaddresses, Active, Directory, Systems, Availability, Monitoring, Asset, Management

IPI.HELPDESK 6.05.demo

Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore.

See also: CRM, EAM, ERP, ITIL, ITSM, Accounting, Tracking, Support, Cms, Management, Dispatching, Etom, Help-desk, Helpdesk, Inventory, Lead, Problem, Project, Reporting, Scale, Scheduling, Service-desk, Servicedesk, Task, Technical, Ticketing, Request, IPI